Standard Metrics

1
{
2
  "metric_key": "latency_ms",
3
  "status": "computed",
4
  "result_data": {
5
    "average_ms": 312,
6
    "p95_ms": 540,
7
    "turns": [
8
      { "turn": 1, "latency_ms": 295 },
9
      { "turn": 2, "latency_ms": 328 }
10
    ]
11
  }
12
}

1
{
2
  "metric_key": "user_interruptions",
3
  "status": "computed",
4
  "result_data": {
5
    "count": 2,
6
    "interruptions": [
7
      { "at_second": 12.4, "duration_ms": 600 },
8
      { "at_second": 34.1, "duration_ms": 1200 }
9
    ]
10
  }
11
}

1
{
2
  "metric_key": "ai_interruptions",
3
  "status": "computed",
4
  "result_data": {
5
    "count": 1,
6
    "interruptions": [
7
      { "at_second": 22.8, "duration_ms": 400 }
8
    ]
9
  }
10
}

1
{
2
  "metric_key": "silence_detection",
3
  "status": "computed",
4
  "result_data": {
5
    "ai_channel":   { "count": 3, "total_ms": 4200 },
6
    "user_channel": { "count": 1, "total_ms": 900 }
7
  }
8
}

1
{
2
  "metric_key": "stop_time_after_interruption",
3
  "status": "computed",
4
  "result_data": {
5
    "average_ms": 180,
6
    "events": [
7
      { "at_second": 22.8, "stop_time_ms": 180 }
8
    ]
9
  }
10
}

1
{
2
  "metric_key": "transcription_accuracy",
3
  "status": "computed",
4
  "result_data": {
5
    "wer": 0.04,
6
    "cer": 0.02,
7
    "reference_words": 214,
8
    "hypothesis_words": 218
9
  }
10
}

1
{
2
  "metric_key": "voice_change_detection",
3
  "status": "computed",
4
  "result_data": {
5
    "changes_detected": false,
6
    "events": []
7
  }
8
}

1
{
2
  "metric_key": "voice_tone_clarity",
3
  "status": "computed",
4
  "result_data": {
5
    "score": 4,
6
    "label": "Good"
7
  }
8
}

1
{
2
  "metric_key": "word_per_minute",
3
  "status": "computed",
4
  "result_data": {
5
    "wpm": 148
6
  }
7
}